The Service Provider Retrix Hosting

What does Error 403 mean?

If you get an “Error 403″ when you view a URL on our webservers, it means one of two things:

  1. You do not have an “index” file in your folder. For each folder you have, you must have an index.html, index.htm, index.shtml, index.php, or index.cgi file.
  2. Your CGI script does not have execute permissions. If you have a CGI script, you must ensure that the “ownership” is set such that “world” or “other” can execute it. Most FTP programs let you set these attributes via a “Get Info” or “Properties” interface. If you are a shell user, you can issue the following command:
    chmod a+x filename